Meet the CanYa team

By now you know what CanYa is, how you can use it and why it’s the bomb! So how about meeting some of the people who have helped bring CanYa to life.

Hello my name is….

 

CanYa has a strong team behind it; this is Kyle the Chief Operations Officer (COO)

Name: Kyle

Which state do you live in: New South Wales

What do you do at CanYa? I am the Chief of Operations (COO). On top of the standard duties that come with the COO title, I coordinate the various teams (including our blog, Facebook/Social Media teams and customer service teams).

Fun CanYa fact: I have been working with CanYa for over a year, and still haven’t met (face-to-face) many of the people I work with on a daily basis. As a tech company, we are always working together collaboratively in our virtual workplace through various channels (email, FaceTime, WhatsApp etc). I see this as a huge testament to the people behind CanYa, as we’re all striving together for the same thing (the best app for our customers), from all corners of Australia.

 

CanYa has a huge marketing team that is headed up by Chris

Name: Chris

Which state do you live in: New South Wales

What do you do at CanYa? Chief Marketing Officer. I head up our awesome marketing team to help as many people find out about CanYa. I’m also responsible for the strategic guidance of our national marketing strategy.

Fun CanYa story: I absolutely love that we have have a crocodile handler in Darwin. It’s so Australian – which is what CanYa is all about. We love that we can connect providers of all shapes, sizes and expertise to their customers.

 

 

Steve helps us with all our technical needs. He is part of the CanYa tech team

Name: Steve

Where in the world are you from? The Nation’s Capital (ACT)

What do you do at CanYa? I manage the CanYa website and all technical things related to our web presence. I also like to give my 5 cents worth on our strategy (whether wanted or not!).

Fun CanYa story: This may sound biased, but every time someone I know uses they app, they say something along the lines of: ‘Dude – this is awesome. How come you guys didn’t come up with this sooner?’ Which I have to say is a pretty great reaction!

Steph is CanYa's online content and social media manager. She helps us create the face of the company

Name: Steph

Which state do you live in: The Wild-Wild West (Western Australia).

What do you do at CanYa? I work on our Instagram account (if you’re a provider reading this feel free send me message with pictures of your completed tasks for a feature!). I also coordinate our ‘Provider of the week’ program, which highlights our awesome providers.

 

Jake is our customer service agent that you will have the pleasure of dealing with if you contact CanYa Support.

Name: Jake

What state do you live in? South Australia (currently in Florida).

What do you do at CanYa? I am CanYa’s Regional Manager. I’m in charge of coming up with ideas, managing events (i.e. our Adelaide launch party – woo! ), and promoting the app in Adelaide.

How do you the CanYa app? Lucky for me, CanYa has launched and is now well established in Adelaide. I have used the app to book cleaners, photographers and even managed to arrange for my computer to be fixed on a Sunday (which would otherwise be virtually impossible!).

Fun CanYa story: I always have a great experience meeting our providers, but one particular experience stands out for me. As part of our Adelaide launch, we invited our first signed up providers to come along to our launch party. I met Matt, a recently migrated man from Iran, who had signed up to CanYa within the first few weeks of arriving in Australia. Since then, he had been booked for a handful of jobs. I think this is a perfect example of how CanYa can help an individual with a skill find work independently.

Thanks for being part of the CanYa community!

If you aren’t onboard yet, download CanYa – Australia’s best way to hire local service providers.

CanYa is available on iOS and Android, it is the easiest way to hire local service providers near you

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How CanYa is super excellent for service providers

Out with the Old School….

Tradies – Tutors – Babysitters – Cleaners – Gardeners – Handymen of the world.

The pain is over!

Here is how a home service providers used to get work and do jobs:

Discovery

  • Pay for Google AdWords, Yellow Pages, website hosting fees
  • Expensive lead-fees from other home-improvement apps (average subscription cost is $300/year plus pay-per-quote fees!), often with nothing to show for it.

Problems: Nobody knows how great you are. You do quality work and want to be paid your normal rate. Other job apps make you compete with other providers in a race to the bottom. Advertising yourself is expensive and time consuming.

CanYa makes looking for work really easy. Search in Darwin, Adelaide or Melbourne and you will find CanYa is the best way for more work

Quoting

  • You receive phone calls whilst working,
  • Quoting is guess work based on a phone call; not enough information to give accurate quotes. The alternative is time out to organise a house visit.

Problems: Quoting wastes a lot of time you could be working. You waste a lot of time quoting people who don’t want to pay your fair prices or who cannot schedule a mutual time.

Invoicing

  • You spend evenings invoicing with Xero or MYOB.
  • Chasing up payments is a pain.
  • Quarterly GST figures. Ugh, get a calculator, notepad & pen.
CanYa makes invoicing and GST BAS statements really easy. Enhance.
Invoicing… somebody automate it PLEASE!

CanYa to the rescue

So we all know that the old process is fragmenteddisjointed and overall, just broken! Welcome to the 21st century!

The old job booking process is broken and expensive. The new CanYa experience is easy, clean and intuitive

Creating a CanYa Profile:

OK let’s dive straight in. Creating a profile is super easy; and FREE:

Creating a provider profile with CanYa is free

You can add your qualifications, prices (callout, fixed-rate, hourly rate), photo’s and more.

You can add multiple categories, with unique descriptions and images in each category! Set which categories you want to quote, and which can be instant-book. For big jobs, optionally set a 20% cancellation fee if the client cancels within a specified window.

Let’s set availability:

Setting your availability with CanYa allows you to indicated when you want to work. You will not be bothered outside of these times

And blank out next Tue-Thu when on another job:

The CanYa Calendar is a free tool to sort out your local business.

Now sit back and wait for job requests… 🍹

I get an SMS from CanYa: “New Quote Request”.
Awesome.
Somebody has already read my profile, prices and availability.
This won’t be a time waster:

The CanYa Job requests has all the information that you would require to quote on a job

Excellent – that’s everything I need to to give an accurate quote.

Quoting is free with CanYa; very easy to get all the information you need and to quote on the spot.

Excellent: the client accepted. I can use the calendar and in-built map with driving directions to find my way.

Finding your way to the job is usually difficult, just use CanYa's in-built driving directions to the job

If I need to talk to the client, I use the in-built messaging or calling:

In-app messaging is simple with CanYa because it is all integrated into the job, no lost information.

 

⛏️ I do the job  ⛏️

The job is done, now immediately send the client an invoice to pay:

Invoicing is easy with CanYa because it is automated and mutually agreed.

The client pays me on the spot, and CanYa immediately credits my balance.
After the card payment has cleared, I can transfer it directly to my bank.

CanYa Account shows you all of your transactions and allows you to be paid with the tap of a button.

CanYa deducts a transactional fee for its services, only if the job is completed and you are paid. Everything else in the platform is completely free!

And at the end of the Quarter, CanYa provides a breakdown of what to write on the Quarterly BAS:

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It’s insanely easy, flexible and very low transaction fees. You have literally nothing to lose by downloading CanYa, creating a profile and waiting for bookings.

Download Australia’s best way to hire local service providers today, register and create a free profile !!

CanYa is available on iOS and Android, it is the easiest way to hire local service providers near you

Want a home renovation sponsored by the NT government?

Renovator’s delight

It’s a good time to be a home-owner in the Northern Territory! With house prices back on the rise and Darwin’s CBD re-development going full steam ahead the future of the market is looking good. The story gets even better for those home owners looking to renovate in the near future! The Northern Territory government is trying to stimulate the jobs industry and increase growth in the Darwin region by encouraging first home buyers and renovators.

NT Government
The NT Government could be sponsoring your home renovation!

The NT government are spear-heading these initiatives with a number of grants and renovation schemes available to local Darwinites. The problem with these schemes are they appear to be overwhelming and too difficult to bother pursuing. Thankfully Australia’s best services app is offering to help solve these issues; for free!

CanYa, Darwin’s most exciting new tradesperson marketplace is currently going all out to help Territorians bring more life, and more value to their homes. For a limited time CanYa will be organising all the steps necessary to access the NT government’s grants and renovation schemes. This includes the NT Home Improvement Scheme and the First Home Renovation Scheme. The short version:

For the NT Home Improvement Scheme, the NT government will pay for half the cost of any renovation up to $20,000 for eligible home-owners.

Home Improvement Scheme_CanYa
CanYa makes the Home Improvement Scheme simple.

For the First Home Renovation Scheme, the NT government will grant up to $10 000 for First Home owners to renovate their house.

First Home Scheme_Home Reno Grant
5 Easy Steps? CanYa will guide you through them all, for free!

CanYa will not only organise the steps necessary to access the scheme they will also provide renovators with a great choice of the NT’s best and most trusted tradespeople. The best part is that the team at CanYa are doing this for you completely free of charge!

Why CanYa?

CanYa launched in the NT earlier this year and the team is very confident that it is the best way to book any service providers, no matter how big or small the job. So much so that they are willing to organise your entire renovation to prove it!

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CanYa is full of trusted service providers that are eager to renovate your house!

What’s in it for CanYa?

CanYa is Australia’s best way to hire local service providers and they want the opportunity to prove it to you! Their Fees and Charges are the best in the industry; they only take a 5% transaction fee from the Provider for the entire job. You can look at all the other apps and services in this space and you will not find anything even close. That means that the home renovator (you) will be able to Find, Book, Pay and Review local service providers in CanYa for FREE.

What do I need to do?

If you are a home owner in the NT then get in touch with the CanYa team ASAP. You can do this at www.canya.com.au, emailing support@canya.com.au or just simply send them a message on their Facebook page!

Enhance
Don’t overthink it, just get in contact to see if CanYa can help you!

Once you have contacted the CanYa team they will perform all of the necessary work to get the grant application rolling and then provide you with a comprehensive selection of tradespeople perfect for whatever your renovation might require.

Then it’s just a matter of sitting back and watching your house get transformed in the knowledge that you’re only paying for half of it!

If you’re interested in making the most of this (and who wouldn’t be!) reach out to the CanYa team ASAP as this offer is only valid for a short time for a limited number of home-owners!

Resources

www.canya.com.au

help.canya.com.au

https://homeimprovement.nt.gov.au/

https://nt.gov.au/property/buying-and-selling-a-home/get-financial-help-to-build-or-buy-a-home/financial-help-for-first-home-buyers

 

Sharing CanYa profiles with branch.io

CanYa’s Tech

In the last few years we have seen an explosion of specialised services, normally in the form of API’s (a good video to explain API is right here). At CanYa, we use a lot of third party services to leverage off of experts in a particular field, then build on top of those.

CanYa technology integration
CanYa’s integration of technologies

One of these that we particularly love is branch.io.

Users of CanYa probably won’t even notice that we are using an external service, but when you share your profile, it is powered by branch.io.

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Sharing your CanYa link is simple. This one is https://app.canya.com.au/ROW484

 

How it works:

  1. Find your CanYa referral code in the main menu inside CanYa. Post on all your social media in the format:  app.canya.com.au/CODE (CAPS LOCK THE FIRST 3 LETTERS; eg: ABC123)
  2. Your friends & clients tap on the link.
    1. If they have CanYa installed already, it will open into your profile and favourite you.
    2. If they have not downloaded the app yet, it will take them to the App Store (either Apple iOS or Google Play Store). After installing, CanYa (with the help of branch.io) will know they tapped on your referral code, give you referral credit and ongoing CanYa Rewards!
    3. If you are on a desktop computer, you will be directed to our main website, https://canya.com.au
Screen Shot 2017-04-14 at 2.47.43 pm
Referring is even easier with branch.io

There are multiple benefits to sharing your CanYa profile:

  • Receive $10 sign-up credit whenever somebody installs the app with your referral code!
  • Receive an ongoing 0.5% – 1.0% trailing commission (out of our fees) every time your direct or indirect referrals transact jobs inside CanYa. We call this CanYa Rewards.
  • Simply marketing your business through social media.

Dollar Dollar Bills Y'all

Nerd details

So why do we need to use a 3rd party service to do this?  Well, it turns out this is a difficult problem to solve well across a bunch of devices and platforms. Each device platform has a different way of opening apps from links; for example iOS uses Universal Links where your app registers for a particular URL, in this case app.canya.com.au

In order to do this, you would need to add an apple-app-site-association structured file to your website, handle image previews, descriptions and titles for each link so iMessage & Facebook previews work well, then accurately track & fingerprint users who click on your link, save their details then match with app openings minutes afterwards, plus deliver a data payload of referral codes and so on.

Nerd meme

All we do is CNAME app.canya.com.au to the branch.io server, who handle the rest, including recently adding TLS encryption (https) automatically using the wonderful letsencrypt.org

Branch.io basically handles all of this across multiple platforms. Free!

Branch Metrics Logo

As we say in South Australia: Heaps good!

customer-satisfaction

Is charging your phone overnight killing your battery? We answer the top 3 smartphone myths.

Your smart device is key for everything in life. Whether it is for finding your next hot match on a dating app or using it to navigate around a new city.

With such an important (and expensive) item in your pocket, it’s important to know how to look after your phone. We are going to explore some of the advice floating around about smartphone care.

giphy.gifSource: https://media.giphy.com/media/50ErBtiJeiwo/giphy.gif

Closing your background apps will speed up your phone

From the outset, this seems pretty believable. Your phone can only handle so much, and having too many apps open at the same time has to slow down your phone, right? Wrong. Modern smartphones are designed to focus on ‘recently and most commonly used tasks’. This means your phone can function, without slowing, while apps/web pages wait harmlessly in the background. Of course, keeping multiple apps open will drain your battery, but closing them won’t speed up your phone.

silly-smartphone-magic.jpg    Source: howtogeek.com

Screen protectors stop your phone getting scratched

The first few generations of smartphones were designed with thin, responsive glass that was highly susceptible to scratches, chips and cracks. But in the recent few years, all the major smart phone manufacturers have been improving on this aspect. Now it is commonplace for durable tough displays that are surviving more and more damage.

Charging your phone overnight reduces battery effectiveness

This was definitely the case with older phones however, we are in the age of technology and your phone is smarter than you think. Once your device has reached maximum charge, it stops charging.

Although we do need to be aware of how best to treat out beloved batteries. Your battery life will last longer if you keep your phone charged between 40% and 80%.

Myths busted.. but accidents can and do still happen!

What happens when your phone decides it wants to try out being a starfish at the bottom of your swimming pool?

Juggling kids, groceries and owning shorts with shallow pockets have all contributed to a few shattered screens here and there. Unfortunately regardless how scratch proof your phone is, it still isn’t crack or shatter proof.

Keep in mind, you’ll probably never be clumsier than this poor soul!

The solution

If you have experienced butterfingers recently, and are now in possession of a shattered phone, do not fear – CanYa is here. We can help you help yourself. Especially if you are in Darwin and you’ve had a “whoops” moment.

Albert at Territory QuickFix is a prime example.  He believes that repairing your iPhone or iPad shouldn’t cost you an arm and a leg. He repairs broken LCD screens to battery replacements.

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So if your phone enjoys taking swimming lessons, jumping from heights and sliding out of pockets, download CanYa and hire Albert now!

CanYa makes hiring Albert simple:

  1. You search for him in the ‘mobile phone’ category (or skip the hassle and use this link)
  2. You ask for a quote by including a description of the work and some pictures
  3. You chat (message and calling) in-app
  4. Once the job is done you pay with the tap of a button
  5. Review each other to keep the CanYa Community honest!

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How to have a dog and keep your independence!

The vicious cycle

Everyone knows the struggle; it is very real. You want (read: NEED) a dog but you are too rational. You know that it wouldn’t be fair for the dog to have both a dog and your current lifestyle. Up until now you are just caught in the vicious cycle:

cycle-of-wanting-a-dog
Don’t pretend like this doesn’t happen daily

 

Fear not, you are not alone in this struggle:

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Obligatory cute bulldog picture to get your dog-ological clock ticking!

CanYa to the rescue!

If you are sick of this cycle then look to CanYa. CanYa is the local services app that is empowering local providers; and more importantly, empowering you to get a dog! CanYa is currently servicing the following categories:

CanYa will connect you to trusted local providers that will allow you to maintain your independent lifestyle without breaking the bank. No more feeling guilty about going away for the weekend because Doggy McDogFace (I assume that is the name of your dog) will be looked after!

How does it work?

  1. Download Australia’s best app for hiring local providers (for FREE)
  2. Search through the category you want and find the provider you want to hire (you can bias quality, price, availability, reviews etc)
  3. Connect with them in-app (messaging and calling) to discuss Doggy McDogFace
  4. Hire them and continue living your awesome life!

Sound too good to be true?

Kiara is CanYa’s Provider of the Week; she is the answer to your prayers!

kiara_potw

Kiara has 2 years of experience sitting dogs of all sizes. She found CanYa through Social Media and hasn’t looked back. During her time in the app she has minded:

  • Dogs
  • Turtles
  • Guinea Pigs
  • Rabbits
  • Mice
  • Snakes
  • Bearded Dragons (her FAVOURITE!)
bearded-dragon
The Bearded Dragons that Kiara looked after

Get a dog and keep your independence today:

  1. Download the best local services app for free
  2. Find Kiara in Darwin (or heaps of other providers near you)
  3. Book, pay and review all in-app
  4. Have a sweet life with a dog by your side!
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How can you say “no” to John-Claude? Download CanYa today!