How CanYa is totally awesome for clients

Booking a Plumber: Ye Olde way

Oh no, my sink is broken.

Broken sink, time to find a plumber on CanYa

  1. Google “Plumbers Adelaide“.
  2. Spend 10 minutes sifting through websites or Yellow Pages entries to find somebody that looks reputable.
    • ProblemI generally have no idea of their quality, availability, location or prices.
  3. Call up the Plumber to ask if they are available, describe the job and get a price estimate. I’ll probably do 2-3 calls before I find somebody who is available, sounds ok and is a reasonable price.
    • ProblemTime consuming.
  4. The plumber comes around and fixes my sink. Hooray!
  5. The plumber sends an invoice via email or snail mail. I pay via manual bank transfer.
    • ProblemSlow to initiate and slow for funds to actually transfer.
  6. We part ways, probably to never see each other again.
    • Problem: I cannot leave any feedback.
Female client left feeling frustrated because her plumber was less than desirable
Every feel this way when booking a random?

Here’s how this looks in CanYa

 

An infographic that describes the old way to book local service providers and the new way with the CanYa experience

The CanYa app plumber/gasfitter page which shows all of the local service providers

  • I tap the map button to see which ones are close by:

The CanYa App has a map function which shows you were all of the service providers are reference your location

OK Guy Morris is close by and ranked #3. Looking great so far. Let’s take a look at his profile to make sure he’s legit and gain some trust:

Provider profile on CanYa, it shows previous reviews, gives you the ability to in-app message or call him and also to make a job enquiry

Perfect. I scroll down and see he’s available this afternoon.

I have already made my choice.

If I have any questions before booking, I hit the chat button. It’s only been a couple of minutes and I’m sending a job request through to my ideal plumber:

The job enquiry is very simple, just add a job description, with some photos of the issue to get started

Normally I choose any time, but today I have a tight schedule so I give the plumber a time window any time between 11am and 4pm. I can see this will work for him too.

CanYa app gives the option to be very specific about the time requirements of the job and you can check this against the providers availability

I send off the enquiry and a few moments later I receive an SMS letting me know I have a quote!

The first stage of the CanYa job flow is to receive the quote from the local trusted provider that you chose

I confirm the quote. The job is now booked.

Nothing is locked in stone. No money has changed hands yet. We can chat or call, re-quote, re-schedule or cancel the job. Maximum flexibility.

The Plumber arrives & fixes my sink!

Guy finishes up and immediately sends me a finalised invoice (he used some extra materials):

Each job is dynamic and flexibility is the only way to keep it going, CanYa provides the ability to re-quote and add on the extra costs that might come up

I used CanYa Rewards to refer some friends to CanYa. So instead of CanYa having to pay money to advertisers, CanYa gave me some credits! Win-win.

I tap pay now and $54 is immediately taken from my credit card and paid to the plumber.

Guy was awesome, so lets give him a 5 star review:

Peer to peer mutual reviews are important and help build a genuine and trusted community

We are all done!

Wait – I generate a nice looking Tax Invoice for my records.
Now I’m done!

The CanYa invoice is one of the most comprehensive and nice looking invoices you will receive... and it is automatic

How do I start using CanYa today?

Get started with CanYa has never been easier – download Australia’s best way to hire local services today for free!

CanYa, the easiest way to book home services in Australia

 

Advertisements

CanYa and the Sharing Economy

The Sharing economy

The term ‘sharing economy’ refers to social and economic activity which involves online transactions. Typically the sharing economy involves a form of collaborative consumption, where resources are optimised and incentive mutualised; everyone stands to benefit from participation.

Collaborative Community
The sharing economy is the way of the future; get involved with it through CanYa

Without a doubt, modern technology has greatly enhanced and enabled sharing economies to thrive. Where traditional sharing economies might have included physical locations and resources, such as communal gardens and marketplaces, modern marketplaces exist online in most cases. Applications such as CanYa provide an environment for the sharing economy to thrive, in particular thanks to CanYa Rewards.

Screen Shot 2017-05-30 at 8.35.43 am
A mix of technology, social and economy… sounds like CanYa to me!

The sharing economy is beneficial because it helps people start and maintain business activity. Along with guaranteed access to the marketplace, businesses can maximise their productive time and minimise waste. As incentives to participate in the marketplace are mutual, engagement by consumers is also rewarded.

Screen Shot 2017-05-30 at 8.43.34 am
CanYa embraces all facets of the sharing economy

CanYa – Australia’s best way to hire local providers

This is where CanYa Rewards comes in. CanYa Rewards is all about supporting the same community which use it. Instead of pursuing traditional advertising, CanYa Rewards allows members of the CanYa community to earn a reward for referring others to the community, and whenever a job is completed.

Sharing Economy_CanYa
Join the sharing economy today but downloading CanYa for free!

If you refer a friend to CanYa, we return approximately 10% of our profits from their participation in the community to you. The more people you can get to transact through CanYa, the better your return! This is because for friends of friends you refer to CanYa, we return to you approximately 15% of our profits on their transactions. It doesn’t get much better than that really!

CanYa_Reward_Demo
CanYa Rewards is super simple, it is the easiest way to join the sharing economy

This is why it is best to use CanYa: our community allows you to be rewarded for your participation, simply by getting your friends and family to give it a go. Our approach makes sure your money is shared back in to your local community, not some faceless corporate machine. It doesn’t matter whether you are a provider or a user, everyone can take advantage of CanYa Rewards and experience the benefits of the sharing economy for themselves.

CanYa is the best app available AND has the cheapest fees in the industry!

How to get involved with CanYa?

CanYa is free to download, free to setup a profile and free to quote. The only time CanYa takes money out of the sharing economy is a 5% transactional fee (from the provider) after the job is completed. Get involved today!

copy-of-providermarketing_double
Download CanYa today!

Sharing CanYa profiles with branch.io

CanYa’s Tech

In the last few years we have seen an explosion of specialised services, normally in the form of API’s (a good video to explain API is right here). At CanYa, we use a lot of third party services to leverage off of experts in a particular field, then build on top of those.

CanYa technology integration
CanYa’s integration of technologies

One of these that we particularly love is branch.io.

Users of CanYa probably won’t even notice that we are using an external service, but when you share your profile, it is powered by branch.io.

FullSizeRender 2
Sharing your CanYa link is simple. This one is https://app.canya.com.au/ROW484

 

How it works:

  1. Find your CanYa referral code in the main menu inside CanYa. Post on all your social media in the format:  app.canya.com.au/CODE (CAPS LOCK THE FIRST 3 LETTERS; eg: ABC123)
  2. Your friends & clients tap on the link.
    1. If they have CanYa installed already, it will open into your profile and favourite you.
    2. If they have not downloaded the app yet, it will take them to the App Store (either Apple iOS or Google Play Store). After installing, CanYa (with the help of branch.io) will know they tapped on your referral code, give you referral credit and ongoing CanYa Rewards!
    3. If you are on a desktop computer, you will be directed to our main website, https://canya.com.au
Screen Shot 2017-04-14 at 2.47.43 pm
Referring is even easier with branch.io

There are multiple benefits to sharing your CanYa profile:

  • Receive $10 sign-up credit whenever somebody installs the app with your referral code!
  • Receive an ongoing 0.5% – 1.0% trailing commission (out of our fees) every time your direct or indirect referrals transact jobs inside CanYa. We call this CanYa Rewards.
  • Simply marketing your business through social media.

Dollar Dollar Bills Y'all

Nerd details

So why do we need to use a 3rd party service to do this?  Well, it turns out this is a difficult problem to solve well across a bunch of devices and platforms. Each device platform has a different way of opening apps from links; for example iOS uses Universal Links where your app registers for a particular URL, in this case app.canya.com.au

In order to do this, you would need to add an apple-app-site-association structured file to your website, handle image previews, descriptions and titles for each link so iMessage & Facebook previews work well, then accurately track & fingerprint users who click on your link, save their details then match with app openings minutes afterwards, plus deliver a data payload of referral codes and so on.

Nerd meme

All we do is CNAME app.canya.com.au to the branch.io server, who handle the rest, including recently adding TLS encryption (https) automatically using the wonderful letsencrypt.org

Branch.io basically handles all of this across multiple platforms. Free!

Branch Metrics Logo

As we say in South Australia: Heaps good!

customer-satisfaction

Melbourne; the wait is almost over!

CanYa launching in Melbourne very soon


CanYa; Australia’s best and most convenient way to hire local services
 is soon to be launching in our big city; Melbourne! The free to download app allows you to book in a service provider for just about any job or task you may need to be done.

canya_phones-displaying
Straight off the back other another successful launch (Adelaide), CanYa is coming to Melbourne!

It is quick and easy to use. No more endless searching for the best plasterer, gardener, babysitter and/or removalist because CanYa has it all under one app, and it’s launching in Melbourne!CanYa Phase - Blue

First of all, let me start off by expressing my undying love for Melbourne. We embrace innovation, excel in business and we’re home to the sporting capital of Australia.  I’ve lived here for the past year or so but I was originally an Adelaide boy.  The city is vibrant and full of wondrous culture and most importantly it presents massive opportunity for us hard workers.

Screen Shot 2017-03-28 at 3.07.29 pm
Melbourne represents an opportunity for everyone!

Is it just me or do we Melbourne Hustlers seem to be working a lot harder for a lot longer?!

The seemingly endless search

I hate it when a job needs to be done and you are stuck without an easy option. The endless task begins of googling for the best service providers around.  You type in “the best cleaner” or the “cheapest plumber” and the search results come up with hundreds of different companies and services. None of these are peer-reviewed and they are all just competing against one another to get your attention.

My partner in crime is admittedly busier and a harder working than me so her time is even more limited (do not tell her I said that).  “I wonder what is the best and most convenient service around me to get this job done”. So 30 minutes has gone and I seem to be more confused. This was the struggle, until now.
Screen Shot 2017-03-28 at 3.46.45 pm.png

So undoubtedly we are living through the biggest tech age of all time; surely there must be an app that does it all?

Thankfully there is an app that does it all, CanYa! CanYa is a one stop shop that allows you to Find, Book, Pay and Review local service providers.

The app is free to download and available on Android and iOS!

cropped-828_315_new1-01.jpg

I must admit, the CanYa user experience is pretty darn cool! You have all these jobs around the house you need to get done but of course they all take TIME.

The reason why CanYa is so unique is you can get a CanYa provider to do ALL of these jobs for you. You can chat to your provider on CanYa chat (messaging or calling) before they even do the job. Once you’re happy you have the right provider, you can book your local service provider!

james_handyman_servicesThe most amazing part out all this is you can find a CanYa provider for practically any job that you want done. My personal favourite is the CanYa puppy walkers!

kiara_potw
Previous CanYa Provider of the Week

CanYa represents change

I can honestly say CanYa represents change. The service is forming a revolution of opportunity for families and workers around Australia. It’s actually exciting to imagine what this game changing app is going to bring to our big city. Download the app today to join the  community of over 4000 users already!